Comprehensive law replacing the 1986 Act — regulates e-commerce, misleading ads, and product liability with three-tier redressal mechanism.
The Consumer Protection Act, 2019 recognizes "misleading endorsements" and e-commerce regulations, but enforcement remains weak as India's digital economy expands toward $300 billion by 2030.
|
Term |
Detail |
|
Enacted |
2019; replaced 1986 Act |
|
CCPA |
Central Consumer Protection Authority; penalty up to ₹10 lakh |
|
E-commerce Coverage |
Explicitly covers online transactions and misleading ads |
|
Product Liability |
Holds manufacturers/sellers accountable for defects |
|
District Forum |
Handles claims up to ₹1 crore |
|
Misleading Endorsements |
Recognized but rarely enforced |
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