India’s Digital Economy: India's digital economy has been growing rapidly over the last decade, positioning the country as the third largest digitalised economy globally.
o Employs 14.67 million workers (2.55% of the workforce).
o The sector is nearly 5 times more productive than the rest of the economy.
o India hosts 55% of the world’s GCCs.
o Over 95% of banking payments are digital, but loan and investment activities remain offline.
o Retail: Shift towards omni-channel models, with physical stores and AI-driven tools.
o Education: Adoption of offline, online, and hybrid learning models.
o Hospitality and Logistics: Full digitalisation in larger firms, AI and metaverse usage.
o Digital platforms and digital-enabling industries are growing rapidly, with digital platforms expected to grow at 30% annually.
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